Assess and prioritize feedback
Prioritize the features and fixes your users want the most, so you can create products that they love.
Know which features and fixes you need to prioritize
With greater detail and insight you can make better informed product decisions, triage feedback faster and take the guesswork out of what to do next.
See through their eyes
Get real-time contextual and visual clarity with annotated screenshots, video capture and session replays.
Quickly understand what users mean and where issues are. See feedback through their eyes and with all the necessary visual and technical context automatically attached.
Collect more consistent feedback
Use a single platform to collect multiple feedback types in the most consistent format possible. Categorize inbound visual feedback based on your preferred tags and prioritize action with ease.
Know what’s important
Get a more accurate representation of what your actual user base needs.
Let your users provide input and ideas into your product, and show their priorities through upvoting. Collect it all in a dedicated portal where you can build loyalty and community at the same time.
”I recently started a new position and needed to re-invigorate user feedback. After some research, I selected Userback, because it integrated well with everything I needed.JP SProduct Manager