Top Rated Product and Exceptional Performer in Multiple Categories
★★★★★ 4.8 stars
GetApp helps organizations find the right software solution for their needs, and we’re excited to announce that Userback has been recognized amongst the Category Leaders of 2023 in not one but two areas:
GetApp’s rankings are based on reviews and ratings from end-users in five key areas:
- Ease of use
- Value for money
- Customer support
- Likelihood to recommend.
The research methodology is available here.
This recognition from GetApp reflects our commitment to streamlining and automating the collection and management of visual user feedback.
Our mission is to help web application product managers and software teams understand what their users need so that they can build better products for them, faster.
At Userback, we believe that feedback is essential for any business’ success – which is why we strive to make sure our users are satisfied with our platform every single day.
We’re very proud to be named a top-rated product on GetApp with a rating of 4.8.
This would not be possible without our users and their positive reviews and feedback — much of which we have put into action when improving our own product!
Here are just some of the things that they say about userback when it comes to visual user feedback, bug tracking and task management:
Userback has been a game-changer in our company. We have been using it to collect user feedback and make sure we are on the right track. Our clients love it, and the ease of providing feedback.Julian S.
The software is customisable. We use "status" for issue and bug tracking, moving tickets into sprints, beta and live, and the backlog.Jess W.
Really easy to navigate through the system, find what I'm looking for, respond to comments etc. The workflow is so easy!Naomi P.
Userback is very easy to deploy and is very visual, super easy for clients or internal team members to share feedback/changes that helps in saving a lot of time.Jitin S.