Product teams are busy bees… Collect user feedback, validate ideas, and assign for action all in one place and crush your goals this year.
Helping 1000's of product managers validate, prioritize, and deliver.
Simplify your entire feedback lifecycle with a single platform
Capture and collect high-context, visual feedback directly from your web apps and websites instantly. Gather new ideas, validate existing feature plans, or find and fix bugs faster.
Assess and prioritize feedback simply based on frequency, community interaction or detailed customer support plan information attached to every piece of feedback.
Assign and action automatically push actionable feedback directly into existing workflows with powerful integrations and let teams work their way with zero extra effort while updating your central feedback platform.
Follow-up and close feedback one-to-one, or one to many with your own feedback portal and public roadmap. Populate and update your portal automatically as your team accepts, actions and closes feedback.
”Userback is simple and intuitive, it’s a no code user feedback platform that product managers can own and run without ongoing developer support. We were up and running in under two hours. It’s
AVIV MIZRAHIProduct Manager @ Tomorrow.io
just really easy.
Validate Ideas
Hear from users directly with rich, contextual feedback and gather information on what your users want. Increase active user count, improve session duration, and crush those user engagement KPIs by giving users higher value features they actually ask for!
Find and fix bugs faster
Stop the guessing games and your developer back and forth with ambiguous feedback. Get visual feedback, complete with session information to help speed testing and velocity, improve defect detection effectiveness and crush your product quality KPIs by fixing bugs in half the time during QA, UAT and post-release windows.
Eliminate noise
Stop stretching yourself too thing and being pulled in a thousand different directions. Prioritize your users and streamline the product roadmap with high value feature builds that will help crush your customer satisfaction KPIs sooner.
Drive product fit and product revenue
Reduce development cycles with increased focus on your highest rated feature requests. Reduce churn, increase average revenue per user and crush your business performance KPIs.
FEATURES
Startup
Company
Premium
Collect & capture
Feedback widget
Annotated screenshots
Video feedback
Feedback triggers
Unlimited reporters
Browser extension
Native browser screenshot
Custom collection fields
JavaScript widget API
Assess & prioritize
Export data
User identification
Unlimited session replay
Console logs
Event tracking
Custom data
Assign & action
Workflow customization
Integrations
Team collaboration
Webhooks
Follow-up & close
Private feedback portal
Automated notifications
Public feedback portal
Public roadmap
Easy administration
GDPR & CCPA Ready
Privacy controls
Custom branding
Invoice payment
Remove ‘Powered by’ logo
Implementation support
REST API – Coming soon!
