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Welcome You
Widget Wanderer.

You’ve got a curious mind, we like that.

It’s led you to a place where 20,000 teams gather more feedback with the Userback feedback widget

Start Free Trial

No credit card required

Powered by Userback Surveys

Join a community of over 20,000 product teams building better with user feedback

Ask in-app

Collect general feedback, feature ideas and bugs without every leaving your app.

Support your CS

Capture self-help feedback, and route high-value feedback direct to CS in record time.

Keep it all together

Standardize and centralize everything for easier management and less effort.

Staying connected to users doesn’t have to be a chore.
Userback makes it easy.

Simple feedback management

Centralize your feedback, surveys and insights to ditch the siloes.

Precise triggers

Use segments or behavior to launch target relevant feedback widgets to users.

Flexible templates

Start fast with dozens of ready-to-run widget designs.

Start fast

Deploy with JS, NPM, React and Vue code in seconds.

Flexible collection

Collect feature ideas, bugs, customer success ratings and more in one tool.

Helpful integrations

Run everything from userback, or send feedback to your favorite tools.

“My favorite UX feedback tool!”

“Userback is a great tool for teams”

“Super easy user feedback collection”

Hear from these folks and more over at G2

Frequently Asked Questions

What's the cost?

You can get started 100% risk free with our 14 day free trial. you don’t even need a credit card. After 14 days, you can choose from one of our affordable plans, or join the Userback community on our base plan, it’s free forever.

What's the performance impact?

Our feedback widgets have been performance tested on e-commerce websites, and web applications the world over. Our customers report minimal impact – in some cases, it’s not even detectable.

Is it secure?

Userback is GDPR and CCPA compliant,  has SOC2 process in place, and offers a range of security features in the platform – from HTTPS protocols, to 2FA, and SSO. With Userback, you can feel safe and secure.