Skip to main content

Welcome You
Survey Sleuth.

You’ve got a curious mind, we like that.

It’s led you to where 20,000 teams build better powered by Userback surveys.

Try In-app Surveys

No credit card required

Join a community of over 20,000 powered by Userback surveys

Create repeatable surveys

Measure user sentiment changes over time with easy to manage surveys and centralized insights.

Get wwwaaaayyy more responses

Segment users and serve only relevant in-app surveys and improve your response rates by 40%.

Know the what and the why

Combine survey responses with session replays to deep dive into user sentiment.

Surveying users doesn’t have to be a chore.
Userback makes it easy.

Simple feedback management

Centralize your feedback, surveys and insights to ditch the siloes.

Precise triggers

Use segments or behavior to launch target relevant surveys to users.

Flexible templates

Move faster with templates like NPS, CSAT and CES.

Easy deployment

Design, build, and launch in-app surveys in minutes.

Real-time insights

View survey results in real-time so you can move faster.

Run multiples

Run as many surveys as you want with segments and never overload users.

“My favorite UX feedback tool!”

“Userback is a great tool for teams”

“Super easy user feedback collection”

Hear from these folks and more over at G2

Frequently Asked Questions

What's the cost?

You can get started 100% risk free with our 14 day free trial. you don’t even need a credit card. After 14 days, you can choose from one of our affordable plans, or join the Userback community on our base plan, it’s free forever.

What's the performance impact?

Our feedback widgets have been performance tested on e-commerce websites, and web applications the world over. Our customers report minimal impact – in some cases, it’s not even detectable.

Is it secure?

Userback is GDPR and CCPA compliant,  has SOC2 process in place, and offers a range of security features in the platform – from HTTPS protocols, to 2FA, and SSO. With Userback, you can feel safe and secure.

Do you charge for Surveys?

When your team is powered by Userback surveys, you’ll start with a 14 day free trial. You won’t even need a credit card. From there, you can choose a reponse limit that’s right for you from one of our user-friendly plans.