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Software development

Spend less time fixing bugs.

Instantly get the session insights and system information you need.

Software development

Join a community of over 20,000 product teams streamlining their software development

Accelerate software development.

Get instantly actionable and comprehensive bug reports and feature requests every time and take your software development to the next level.

Interactions to resolve

33%

Bug resolution speed

10X

collect feedback

ALL THE DETAILS – FIRST TIME

Remove the painful back-and-forth investigation

Ditch the painful phone calls.

Make software development easy with insightful information from users without having to talk to them with annotated screenshotsvideo and audio with every all feedback.

Know who’s who.

User Identification automatically captures session and system data that allows you to deliver features and fixes faster.

Review every interaction.

Review every interaction and mouse movement leading up to an issue with Session Replay. Complete with console logs and error tracking.

Add actionable insights to your workflows.

Get more done by seamlessly incorporate user feedback into your workflows and help developers deliver features and fixes faster.

Action feedback

"This has sped up our development time and made for much happier customers and more productive teams."

ANDREA, CEO @ WERX BRANDS

Insights across the software development lifecycle

Bring feedback, and it’s related activity together in a single location – No more spreadsheets, no more emails.

Collect feedback

Get all the information you need first time, every time

Create triggered feedback widgets for always-on feedback for bugs, ideas, feature requests and more, launch in-app surveys to measure the impact of key product changes without ever leaving your app.

Learn more about the feedback lifecycle
Assess feedback

Prioritize your software development

With greater detail and insight you can make better informed software development decisions. Gain additional context into every submission via User Insights, Console Logs and Session Info.

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Action feedback

Greater speed, greater insight

Share feedback reports with your software development workflows and enable software teams and developers to immediately turn insight into action with all the contextual and visual information they need.

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Close feedback

Close the loop

Follow-up and close feedback with ease. Create a Feature Portal that allows you to easily share progress across the software development lifecycle. Share it with one, share it with all.

Learn more about the feedback lifecycle