Capture visual user feedback and system information in real-time. With Userback’s instantly actionable insights you can optimize your product, UX & UI and prioritize future features to grow your business.
Join a community of over 20,000 product teams building better with user feedback
""Process Game Changer". Userback is just so simple. Even out most tech-challenged clients can send us feedback or report problems easily.:
HEATHER STEELE, FOUNDER
ADD CONTEXT TO EVERY SUBMISSION
Loved by internal teams and external reporters alike
Get fexible deployment options from single widget
Create and collect the feedback you need – from customer-centric CSAT and CES scores, to internal QA and UAT with pre-built instant widget templates made for you. Capture what you want, when they’re active in-app or on-site and get rich insights and more submissions.
Customize the collection of information
Capture actionable feedback first time, everytime
Say goodbye to incomplete, ambiguous, or subjective user feedback! Userback allows users to submit Annotated Screenshots, video and audio commentary and enrich every submission with Session Info that includes OS, browser, DPI, screen resolution and more.
LEARN MORE WITH USERBACK
More on website and app feedback, best practices, guides, tips, tools and more with Userback’s Userversity
Crush 10 KPIs for Product Managers
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Whether you’re building something new or just need to keep an existing platform running smoothly, you need to be able to identify and rectify bugs fast. In this guide, we’ll explore 10 reasons behind ineffective bug fixes and how to solve them.