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Userback for fixing web apps & websites

Fix bugs faster and without the frustration

Streamline and automate your bug fixing workflows with contextual detail and visual feedback

Capture bug reports in-app

Allow users to submit bug reports ‘on-the-fly’ in your app or website and collect the details and insights your teams need to action.

Discover in-app feedback

Recreate bugs precisely

Get all the information you need first time, every time with full session replays, system data and browser information showing exactly what causes any bugs or issues.

Clarity and speed

Accelerate and automate resolution using a single management platform for all your user feedback and say goodbye to disconnected manual processes, emails, calls and surveys.

Happier developers

Automatically integrate user feedback into your existing workflows and give developers all the information they need to get to work on fixes and features right away.

Get full session replays

Understand exactly what leads to an issue with timestamped session replay video and supercharge your time to resolution by giving your teams all the information they need to solve the problem from the start – without the extra email or call.

Learn more about Session Replay

Deliver feedback into your workflows

Push user feedback directly into the places where your teams work and eliminate cumbersome silos of information. Automate with Userback and deliver alerts to Slack or bug fixes directly to the tools your developers use, like GitHub, GitLab and Jira and speed response times.

I love the software and the major selling point for us was that it natively integrated with Teamwork ( This is our project management tool which we use for 50+ employees ) The support is always amazing and had always had a positive reply. I had one requirement and they were able to implement it within a day which shows that they hear their customers.

Naveen D.Assistant Engineering Manager
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