Collect and validate real user insights in real-time
Capture the voice of the customer by collecting their feedback directly from your web app. Get the insights and evidence you need to create a complete picture so you can build better software.
Say goodbye to siloed information
Replace multiple, disconnected tools and centralize and prioritize feedback in one place for faster action and simpler management.
Accelerate that fix
Accelerate issue resolution, and understand where and how to affect valuable change quickly with visual context and rich insights attached to user feedback.
Find product fit from product users
Create roadmaps that lead to features that actually get adopted and find the perfect fit for your targeted audience. Drive more adoption, improve user satisfaction, and reduce churn by harnessing and managing the feedback lifecycle more effectively.
Create multiple projects
Keep disparate projects separate within the same feedback platform for simple feedback organization. Separate by team, by application or by client and share in an instant to invite additional members.
Never deprioritize feedback again
Feedback has been a time-consuming and manual process for the longest time. Trying to continuously get user insights and feedback is often the first thing to go in favor of more pressing needs. Now you can maintain meaningful connections with your users with near zero effort.
”It is really easy to set the Userback widget on your product, customize how it looks, and link it with whatever other tool you like. It is also extremely straightforward from the end user's perspective - even non tech-savvy users take advantage of it to report issues or make suggestions for our platform.Lora K.Product Manager