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Userback vs Usersnap

Userback – a better alternative to Usersnap

Looking for Usersnap alternatives? We’ve got your back.

Chose faster implementation and get deeper insight for your  user feedback

G2 consistently rates Userback the simplest, fastest user feedback platform to implement. Once your up and going, collect more feedback and attach additional insights at a level unmatched in the industry.


Easy setup and onboarding in a modern UI

Watch a session replay of user feedback and bug reports

Collect feedback with annotated video screen recordings

Collect and manage user feedback in an elegant UI

Collect visual feedback on any web page or application

Lightning-fast tools for your users to report feedback

Capture ideas and votes from users in a public roadmap

Fully customize workflows to manage feedback your way

Capture multiple types of feedback in a customizable widget

Integrate with issue tracking and project management tools

We moved to Userback from another tool Usersnap that we used for a few years. Userback is less expensive, has a better UI and UX, has better features, and more than anything actually responds to customer requests.

Jeff MacklerOwner, MRW Connected
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