Case Study

Reducing developer workload and lost time by streamlining and standardizing the user feedback process

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Big Boom Budda relied on multiple manual channels, like emails and spreadsheets, for user feedback and they were wasting precious time chasing up incomplete and inconsistent information. Userback has transformed the entire feedback loop by automating many tasks, saving time and freeing developers up to work on features and functionality, not bug fixes.

 

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