How leading email software company, Vision6 reduced user feedback processing by 94%
How leading email software company reduced user feedback processing by 94%
Vision6 prides itself on being customer-centric. However, without a centralized tool for managing user feedback, they were struggling to keep track of bug reports and feature requests.
By adopting Userback, Vision6 has been able to streamline and automate much of the user feedback lifecycle, significantly reducing the time taken by developers and designers to assess and action feedback.