How leading email software company, Vision 6 reduced user feedback processing by 94%
How leading email software company reduced user feedback processing by 94%
Vision6 prides itself on being customer-centric. However, without a centralized tool for managing user feedback, they were struggling to keep track of bug reports and feature requests.
By adopting Userback, Vision 6 has been able to streamline and automate much of the user feedback lifecycle, significantly reducing the time taken by developers and designers to assess and action feedback.