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User Segments

Categorize users your way.

Create user segments for precise targeting and insights.

Join over 20,000 product teams building better with Userback and user segments

Get to know your users like never before.

Separate trial users, NPS detractors, product advocates, and other user segments for deeper understanding.

Feedback management


Feedback closure rate


Understand every stage.

Create user groups for every stage of the user journey from beta testers to churned users and get precise insights for precise improvements.

User survey

Choose when to collect.

Trigger surveys and set Feedback Widgets for bug tracking, QA, feature requests, CS support or anything else you can imagine.

Deliver feedback where you need it.

Collect feedback from different user segments and automate the delivery to your favorite tools with helpful Integrations.

integrate with bug tracking tools