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User Identification

Know exactly who your users are.

Gain deep insight into all user feedback. No effort required.

User identification

Join over 20,000 product teams building better with Userback and user identification

Streamlining the collection of user feedback means a brighter future for

Discover how manages feedback and user identification from thousands of different users.

Read the case study >>

Product launch success


Feedback community size


Build a user profile.

With user identification, you’ll automatically capture user, session and system information, so you can build a complete picture of each User Segment.

Greater personalization.

Build on user identification with Userback’s JavaScript SDK to create custom data fields such as account ID, plan type and customer value.

Supercharge customer success.

Collect every user’s name, location, activity, account ID and more with their product feedback. Turn greater context into faster action.