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User Surveys

Instant user surveys. Effortless insights.

Segment and trigger the right user survey at the right time.

Join over 20,000 product teams building better with Userback and user surveys

Flexible user surveys.

Target specific users directly in-app, on any website, or via a shareable link across QR codes, mobile, email and more.

Survey response rate

40%

Survey launch time

55%

The easiest user surveys you’ll ever create.

Create unlimited surveys and collect responses in minutes with easy-to-use templates for common In-App Survey types including NPS, CSAT, and CES.

Product insights that keep you informed.

Schedule one-off surveys or setup recurring surveys to track user insights over time and keep a pulse of user sentiment.

Net Promoter Score (NPS) Userback

Right survey, right user, right time.

Target users and create User Segments to deliver highly contextual surveys that increase responses from your users.

User survey

Unlock the ‘why’ behind user surveys.

Gain a deeper understanding of the reasons behind user survey responses. View full Session Replays of users by segment or drill down to specific users.

Userback Session Replay Tools