Gather more feedback types for greater insights, and enrich every submission with technical metadata and full session replays. Know more and get smarter with the Qualaroo alternative that offers more.
Choose the Qualaroo alternative that offers more
More feedback types, more insights, more flexibility.
Join over 20,000 teams on the Qualaroo alternative that offers more.
Compare the #1 Qualaroo alternative for yourself
Userback
Qualaroo
Capture highly contextual visual feedback
Annotated screenshots, console logs and metadata
Trigger targeted website and in-app surveys to your users
Choose from a library of survey templates
NPS, CSAT, CES, and many more
Browser extension for internal team feedback management
Collect and manage ideas in a public feature portal
Capture and watch session replays
Privacy controls to protect sensitive information
Capture multiple types of feedback in a single widget
Bug reports, feature requests, general feedback
User Identification
Track users, build segments, and trigger targeted feedback
"Userback makes the feedback process on creative client work so much more smooth and quick. I could never go back to our old process of emailing back and forth!"
IAN, DIRECTOR @ EXPOSE PROFITS
Frequently Asked Questions
What makes Userback the best Qualaroo alternative?
Qualaroo is a user research tool with in-app surveys and feedback for UX Designers and Product Managers. Userback is better because it captures and manages multiple types of feedback in the one tool. Plus it enriches feedback with annotated screenshots, video recordings, and session replays, which also makes it a useful tool for Developers.
I'm ready to switch to Userback. How does your free trial work?
All new accounts start with a free 14-day trial of the Scale plan. You get access to all key features and can collect up to 100 responses and 5000 session replays. Once the trial ends, your feedback and survey forms will stop and you will need to upgrade to a paid plan to continue. Start free today!
What are session replays?
Session replays allow you to review a visitor’s entire experience on your website, capturing details such as navigation, mouse movements, and rage clicks. Unlike Qualaroo and other tools, Userback can attach a session replay to each user’s feedback and survey responses, providing a more comprehensive insight into user sentiment and behavior.
Can I handle multiple projects with one account?
Absolutely! Unlike others, Userback comes with unlimited projects so you can easily manage multiple surveys and feedback projects all in the one account.
Are you GDPR compliant?
Yes. Userback is 100% GDPR compliant. We take security and data privacy very seriously and you can find detailed information in our Security Overview and Privacy Policy.
