Grow faster and build better with user feedback

Apply now to get 25% off all plans for your first year
Userback startup offer

Why join Userback's startup program?

Discounted Pricing

Get full access to Userback’s powerful feedback tools at a discounted rate. Perfect for early-stage teams on a budget.

Feedback Platform

Capture in-app feedback, surveys, session replays, and insights all in one place to easily understand what users need.

Grow Faster

Quickly identify issues, prioritize improvements, and ship better features with real-time, contextual feedback and smart automation.

Expert Guidance

Learn from product experts and connect seamlessly with tools like Jira, Slack, and Intercom to streamline your workflow.

Userback is your all-in-one user feedback platform

Features for you

Feedback Widget

Add a dedicated feedback button to your site and make it easy for users to give you feedback.

User Surveys

Trigger surveys in your website or app and capture targeted feedback from your users.

Browser Extension

Capture feedback from any web page or web application in seconds with a no-code browser extension.

Feature Portal

Provide a centralized portal where users can view, vote, and comment on upcoming features.

See all our features

Feedback Widget

Add a dedicated feedback button to your site and make it easy for users to give you feedback.

User Surveys

Trigger surveys in your website or app and capture targeted feedback from your users.

Browser Extension

Capture feedback from any web page or web application in seconds with a no-code browser extension.

Feature Portal

Provide a centralized portal where users can view, vote, and comment on upcoming features.

User feedback platform you can trust

Userback GDPR compliance
Userback CCPA compliance
Userback PCI DSS compliance

Get more of what you need with Userback

Price per seat / month

$0

$15

Feedback projects

2

25

Feedback availability

7-days

Unlimited

All core features

Yes

Yes

Feedback automation

-

Yes

Developer tools

-

Yes

Capture session replays

-

Yes

User surveys

-

Yes

AI Assist

-

Yes

Feature portal

-

Add-on

I absolutely love Userback! It’s been a real game-changer for how we collect feedback and interact with our users.

David Kaufmann

CEO & Founder

SEOcrawl

Userback has reduced the need for confusing back and forth conversations with clients trying to reproduce situations, so developers can fix issues faster.

Eric Ressler

Founder

Cosmic

Userback is the bridge between our product and our users. It’s not just a tool — it’s an extension of our commitment to our customers.

Ash Bettridge

Founder & CEO

Matilda Workspace
seocrawl
Cosmic Agency
Matilda Workspace

Startup program eligibility

Early stage

Up to $1M in funding

Small team

Less than 10 employees

Young company

Founded in last 2 years

Apply now

Userback search icon

Frequently Asked Questions

What is the Userback Startup Program and who is it for?

Userback’s Startup Program is designed to help early-stage SaaS companies build better products, faster – without breaking the budget. It offers 25% off all Userback plans for the first year, offering discounted access to in-app feedback, surveys, session replay, and AI-powered insights. It’s ideal for startups that are in their early growth phase, typically with limited funding or revenue, and are looking to validate their product, improve UX, and prioritize features based on real user input.

Why is user feedback important for startups?

When you’re building a product from the ground up, assumptions can be costly. User feedback helps startups quickly validate ideas, uncover bugs, and identify what users really want, all before investing too much time or money in the wrong direction. It also strengthens user relationships by showing that you care about their input, helping increase engagement, trust, and retention. For startups, every piece of feedback is a shortcut to a better product.

How does Userback help startups act on feedback faster?

Userback centralizes all user feedback, including bug reports, feature requests, surveys, and session replays into one clean, easy-to-manage interface. AI helps surface key insights like common themes and sentiment, while automation routes feedback to the right team or tool (e.g. Jira, Linear, Intercom). This means less time sorting through feedback, and more time making meaningful product improvements.

Ready to build better products with fast, actionable user feedback?

Apply as a Startup