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Beautifully Simple User Feedback
Give users the right tools to collaborate and provide valuable feedback for you to manage
Try Userback free

Collect and manage your user feedback for all your web projects in one place

If you're an agency delivering web projects for clients, working in a team or collecting feedback on your site, Userback will save you time by managing feedback for all of your web apps in one place.

Just draw on the screen

Get users to articulate exactly what content or features that need fixed or updated. Userback lets users literally draw and write on your web page.

Userback - Tools

Customizable widget

Customise the Userback Widget to match your website branding. Change colours, placeholder text, button image and a lot more!

Userback - Widgets

Browser Extension

Add the Userback extension and start collaborating with your team immediately to provide feedback directly into your userback account.

Userback - Browser Extensions

Track and measure your feedback and teams productivity

Start collecting user feedback

Get insights into how your web projects or client campaigns are performing with real time analytics based on feedback activity. Track feedback by browser, feedback over time and importantly team productivity


3,147
Feedback created

1,596
Feedback closed

23.56%
Mobile Devices

76.44%
Desktop

11
Countries

8
Browsers

4
Operating Systems

21
Categories

Screenshots

Collect feedback with screenshots to help pinpoint specific items on your website or in your app that the feedback relates to. Spend less time searching and more time fixing, changing or updating.

Userback - Screenshot

Notifications

Get instantly notified when you receive new feedback by email, or chat (Hangouts, Slack, HipChat). Turn on notifications for new feedback, new comments, feedback assigned to you and more.

Userback - Notification

Feedback management

Collecting feedback is just part of the solution. Being able to manage your feedback by tagging, categorising and filtering will allow you to quickly prioritise feedback requiring your immediate attention.

Userback - Manage Feedback

Integrations

Userback is integrated with the most popular bug tracking and project management tools to ensure all feedback that requires action can be managed with your existing processes. See a product missing? Leave us some feedback and we’ll see what we can do.

Userback - Integrations

API

Userback can also be seamlessly integrated within your own web app where the feedback window is triggered by clicking on a button or a link contained in your app.

Userback - API

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers