Building the next big thing isn’t easy but you have the potential to become a product hero. Our mission is to help you achieve that by transforming every piece of feedback into an opportunity.
About Userback
Create harmony between product and users.
TRUSTED GLOBALLY
3.8 MILLION PIECES OF FEEDBACK COLLECTED
20,000 PRODUCT TEAMS SERVED
4.8/5 RATING G2 AND CAPTERRA
105 COUNTRIES SUPPORTED
DRIVEN BY VALUES
Our values shape how we work together and serve our customers, evolving and growing over time to remain authentic to us.
BE ACTION ORIENTATED
We take ownership and trust in our domain expertise, allowing every team member to stay proactive and move fast.
GUIDED BY PRIDE
We seek excellence through pride in our work and let authentic standards set the bar.
THINK USER FIRST
We consider our customer’s experience in every action and decision. We ask, ‘What’s the customer impact?’ every time.
ALWAYS ASK WHY
We’re curious and seek data to understand how to make decisions that work for us and our users.
“Feedback empowers users to help improve and shape the future of products. Userback exists to bridge that gap by connecting users directly to product teams helping them build better.”
JON TOBIN, FOUNDER & CEO @ USERBACK