Skip to main content

See further with the #1 Survicate alternative

Rich insights for the what, AND the why.

Dive deeper into survey responses with user tracking, attached session replays and more to get richer context from every CSAT, NPS, CES and more.

Join over 20,000 teams enjoying deeper insights with the Survicate alternative that offers more.

Compare the #1 Survicate alternative for yourself



Capture highly contextual visual feedback

Annotated screenshots, console logs and metadata

Trigger targeted website and in-app surveys to your users
Choose from a library of survey templates

NPS, CSAT, CES, and many more

Browser extension for internal team feedback management
Collect and manage ideas in a public feature portal
Capture and watch session replays

Privacy controls to protect sensitive information

Capture multiple types of feedback in a single widget

Bug reports, feature requests, general feedback

Native integrations
Fully featured REST API

"Userback makes the feedback process on creative client work so much more smooth and quick. I could never go back to our old process of emailing back and forth!"


Frequently Asked Questions

What makes Userback the best Survicate alternative?

Whilst Survicate has the core features for user surveys, Userback offers so much more!

As a multi-purposed user feedback platform, Userback helps product teams collect real user insights with in-app surveys, feedback widgets, session replays, and feature portals.

With Userback you can capture user feedback, bug reports, and survey responses together and then link them to each user in your app for a deeper understanding of user sentiment.

I'm ready to switch to Userback. How does your free trial work?

All new accounts start with a free 14-day trial of the Scale plan. You get access to all key features and can collect up to 100 responses and 5000 session replays. Once the trial ends, your feedback and survey forms will stop and you will need to upgrade to a paid plan to continue. Start free today!

How do you count responses?

As a multi-purpose feedback tool, we aim to make things simple for you. Responses include any new feedback or survey submission added to your account. For instance, when a user submits feedback through your widget or fills out a survey form, each of these actions is considered a response.

What are session replays?

Session replays allow you to review a visitor’s entire experience on your website, capturing details such as navigation, mouse movements, and rage clicks. Unlike Survicate and other tools, Userback can attach a session replay to each user’s feedback and survey responses, providing a more comprehensive insight into user sentiment and behavior.

Can I handle multiple projects with one account?

Absolutely! Unlike others, Userback comes with unlimited projects so you can easily manage multiple surveys and feedback projects all in the one account.

Are you GDPR compliant?

Yes. Userback is 100% GDPR compliant. We take security and data privacy very seriously and you can find detailed information in our Security Overview and Privacy Policy.

Still have questions? Check out our Help Center