How 5centsCDN Accelerated Feedback Processing by 5x with Userback
Userback revolutionizes customer feedback processing: How 5centsCDN boosted customer satisfaction up to 35% and supercharged feedback management by 5x
5centsCDN, an all-in-one content delivery solution, recognizes the paramount importance of user feedback management to maintain its leadership in the dynamic and cost-sensitive content delivery industry. Previously, the feedback process hindered progress, delaying issue resolution and innovation.
The integration of Userback has revolutionized the company’s approach, resulting in quicker adjustments, enhanced user experiences, and significant improvements in efficiency, delivery times, and customer satisfaction.