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Build Better Apps & Websites

Create a roadmap that accelerates product-market fit

From design to delivery, make better product decisions and boost collaboration by streamlining the capture, prioritization and resolution of user feedback.

Join a community of over 20,000 product teams building better with user feedback

Join thousands of other teams building better apps and websites with Userback


Userback has been a game-changer for our QA process and Project Management, from the customizable, easy-to-use onsite widgets to the access to live collaboration with our clients


It is really easy to set up the Userback widget on your product, customize how it looks, and link it with whatever other tool you like. It is also extremely straightforward from the end user’s perspective


Elegant, simple, and great value for money. UserBack is a must-look-at for anyone in need of a feedback tool

Know what functionality to prioritize and build it better.

Only 38% of large organizations utilize user feedback insights in their product roadmap, leading to uncertainty and guesswork. Userback gives you the insights you need to inform, validate and prioritize critical product decisions.

Get the features and fixes to market faster

Avoid the frustration and friction of back-and-forth emails, phone calls and additional meetings that slow down the product development lifecycle. Allow users to record Annotated Screenshots, videos and automatically capture system information and session replays with Userback.

Streamline quality assurance (QA) and user acceptance testing (UAT)

Recreate issues throughout the UAT process with complete clarity of the contributing factors. If you’re relying on email and written communication, maybe it’s time to discover how Userback’s annotated screenshots, video recordings and full session replays (complete with automatically captured browser and system information) can get you to the heart of issues faster.

Manage user feedback in one place

With Userback you can centralize all your user feedback in one location for bug reports, feature requests and comments — along with supporting attachments, videos, screenshots and annotated insights — all easily searched and instantly actionable.