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Bug Tracking

Accelerate issue resolution with visual bug reports

Get the screen grabs, markups, video recordings and session data you need to replicate and resolve issues.

Join a community of over 20,000 product teams building better with user feedback

"Easier UX for user to share feedback and bug reports. Your only tool to frictionlessly capture user feedback and bugs"



Reduce time spent managing bugs by 42%

Too often developers receive ambiguous and incomplete reports, wasting time and effort chasing information before remediation can begin. Userback gives immediate access to all the information that they need to replicate and resolve issues with complete and actionable bug reports along with supporting information. All relevant console, system and user data is automatically captured in the background.

Replicate and resolve bugs 10x faster

Avoid the frustration and inefficiency that comes with disconnected, unstructured and incomplete bug reports.

Userback lets you collect, assess and manage instantly actionable bug reports — including annotated screen grabs, videos and audio feedback — and give developers immediate access to all the information they need to replicate and resolve issues with less effort.

Capture critical insights in the background

Reduce bug investigation time and eliminate 33% of interactions needed to triage bugs by automatically collecting background system information and recording Session Replays for each bug report.

Enrich it further by adding User Identification and link user feedback with CRM, ERP and other existing data sources.

Centralize and prioritize bug reports in one place

Gather all your bug tracking feedback in one place, from which you can assess it, assign tasks to developers, track progress and keep both users and teams in the loop.

Either use your Userback’s feedback board to manage the process or seamlessly incorporate bug tracking into your existing workflows with extensive Integrations.


More on bug tracking, best practices, guides, tips, tools and more with Userback’s Userversity

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