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Merge Feedback

Manage duplicated issues and related ideas with ease

Allow your teams to de-dupe identical or similar bug reports, feature requests and product ideas with Merge Feedback.

Join a community of over 20,000 product teams building better with user feedback

Userback by the numbers

Clean up and de-dupe user feedback data in minutes

Reduce frustration and inefficiency! Detect, combine and clean up duplicated and related user feedback items in seconds, without losing any insights.

Bug report management time


Bug report clarification time



Stop wasting precious time on duplicate feedback submissions

Detect duplicates in seconds

Easily identify potential duplicates with powerful search filters and reduce the time spent searching, actioning and managing duplicate or redundant feedback submissions.

De-dupe feedback replication in a few clicks

Simply choose primary and secondary feedback submissions then merge feedback items to combine the status, assignee, type, and vote count of the primary feedback item, which provides a more accurate representation of an idea or issue’s overall popularity. All related feedback is then visible in a single, simplified view.

"Userback is a great tool for quickly aggregating user feedback from clients and testers alike."


Reduce your feedback management overheads

Never get overwhelmed by countless feedback submissions. Combining duplicate or related feedback and optimizing feedback hygiene helps to reduce the time and cost required to maintain feedback data hygiene moving forwards.

Proactively prevent duplication

Use the Feature Portal to publish feature requests and other ideas. Before creating a new submission, users can check for any similar ideas or existing feedback and add their own commentary, helping to reduce replication.