Collect customer feedback like with Userback!
When you collect customer feedback like bug reports, feature requests you understand your users’ needs and pain points, and it can help your software team to identify areas where product improvements may be necessary.
The challenge, however, is having the ability to collect customer feedback effectively and in a consistent format that makes it easier for software teams and developers to review, replicate and resolve issues. That’s where a dedicated user feedback tool can really help!