Deliver user feedback exactly where you work.
Automatically provide software teams the context they need to take action and fix issues faster.
Assign and action feedback
Accelerate fixes and features.
Action feedback with maximum efficiency and minimal frustration.
Bug investigation time
70%
Bug resolution
speed
speed
10X
Richer insight into instant action.
Use Integrations to synch user feedback with your existing workflows and enable software teams and developers to action feedback instantly.
Context matters.
Assign feedback-related tasks to software teams, developers and designers with complete context — such as System Information, User Identification, Console Logs and Session Replay.
More collaboration, less frustration.
Centralize and standardize all feature, bug, and general feedback within one tool and supercharge action amougst internal teams.
"Amazing tool and amazing team behind it... We can collect the information we need in different formats (recordings, screenshots, etc) then prioritise it and action it efficiently."
GUSTAVO, LEAD DEVELOPER
User insight across the project lifecycle.
No more spreadsheets, no more emails. No more headaches.
The information you need first time, every time
Get contextual and visual clarity every time with metadata enriched feedback via widgets, or collect user sentiment insights with in-app and micro-surveys.
Know which features and fixes you need to prioritize
Make better informed product decisions, triage feedback faster and take the guesswork out of what to do next. Gain additional context into every submission via User Insights, Console Logs and Session Info.
Move with greater speed, move with greater insight
Automatically deliver approved feedback directly to your favorite tools, and take a deep dive on any feedback with timestamped session replays.
Close the loop
Easily share progress and resolution with users with Userback’s Feature Portal and ensure that their feedback has been addressed.
