Record and review every thought, comment and interaction
Instantly get all the information you need to triage and prioritize every piece of user feedback with clarity, speed and confidence.
Userback by the numbers
Get the detail and insight you need to make better-informed product decisions, triage feedback faster and take the guesswork out of what to do next.
Bring feedback, and it’s related activity together in a single location – No more spreadsheets, no more emails. Userback’s user feedback platform helps software teams turn new feedback into new features in record time.
Userback ensures you get contextual and visual clarity every time a user submits bug reports, feature requests and other feedback, all easily viewed and managed in a dedicated portal. This allows you to make and prioritize product decisions based on real insights and evidence without having to rely on guesswork or gutfeel.
With greater detail and insight you can make better informed product decisions, triage feedback faster and take the guesswork out of what to do next. Gain additional context into every submission via User Insights, console logs and session info so you can prioritize user feedback and support customer success objectives.
Automatically synchronize user feedback with your workflows and enable software teams and developers to immediately turn insight into action with all the contextual and visual information they need. With all the information at your fingertips, you and your team can stop wasting precious time chasing up information or trying to reproduce issues.