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Assign and action feedback

Accelerate fixes and features.

Action feedback with maximum efficiency and minimal frustration.

Deliver user feedback exactly where you work.

Automatically provide software teams the context they need to take action and fix issues faster.

Bug investigation time


Bug resolution


Richer insight into instant action.

Use Integrations to synch user feedback with your existing workflows and enable software teams and developers to action feedback instantly.

Action feedback

Context matters.

Assign feedback-related tasks to software teams, developers and designers with complete context — such as System Information, User Identification, Console Logs and Session Replay.

Session replay

More collaboration, less frustration.

Centralize and standardize all feature, bug, and general feedback within one tool and supercharge action amougst internal teams.

Client feedback

"Amazing tool and amazing team behind it... We can collect the information we need in different formats (recordings, screenshots, etc) then prioritise it and action it efficiently."


User insight across the project lifecycle.

No more spreadsheets, no more emails. No more headaches.

Collect feedback

The information you need first time, every time

Get contextual and visual clarity every time with metadata enriched feedback via widgets, or collect user sentiment insights with in-app and micro-surveys.

Learn more about the feedback lifecycle
Assess feedback

Know which features and fixes you need to prioritize

Make better informed product decisions, triage feedback faster and take the guesswork out of what to do next. Gain additional context into every submission via User Insights, Console Logs and Session Info.

Learn more about the feedback lifecycle
Action feedback

Move with greater speed, move with greater insight

Automatically deliver approved feedback directly to your favorite tools, and take a deep dive on any feedback with timestamped session replays.

Close feedback

Close the loop

Easily share progress and resolution with users with Userback’s Feature Portal and ensure that their feedback has been addressed.

Learn more about closing the feedback loop