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Capture and collect feedback

Frictionless feedback for all.

Collect feedback with more insights, more often.

Easily capture high-context feedback.

Collect friction-free, consistent and contextual feedback first time, every time.

Customer advocacy


Avergae ROI


collect feedback

Easy for users, easy for you.

Capture and collect visual feedback on the fly directly from anywhere on your application and centralize everything in one dashboard.

Video feedback

Spend less time collecting feedback.

Create in-app surveys and launch in minutes, run always-on feedback widgets, and collect 2X the feedback of conventional requests.

Know what your user-base thinks.

Collect 200% more feedback from surveys and widgets to get a more accurate representation of what your users really want.

"Userback's features provide a ton of value to our business. It makes collecting feedback super simple. In addition, because we are a SaaS we can implement multiple instances for each of our customers."


User insight across the project lifecycle.

No more spreadsheets, no more emails. No more headaches.

Collect feedback

Capture and collect the information you need first time, every time

Get contextual and visual clarity every time with metadata enriched feedback via widgets, or collect user sentiment insights with in-app and micro-surveys.

Assess feedback

Know which features and fixes you need to prioritize

Make better informed product decisions, triage feedback faster and take the guesswork out of what to do next. Gain additional context into every submission via User Insights, Console Logs and Session Info.

Learn more about the feedback lifecycle
Action feedback

Move with greater speed, move with greater insight

Automatically deliver approved feedback directly to your favorite tools, and take a deep dive on any feedback with timestamped session replays.

Learn more about the feedback lifecycle
Close feedback

Close the loop

Easily share progress and resolution with users with Userback’s Feature Portal and ensure that their feedback has been addressed.

Learn more about closing the feedback loop