IMPROVE USER RETENTION
Know what users like, and what they don't.
Build products that improve user retention.
Collect user insights.
Create NPS, CSAT and other In-App Surveys to gather ongoing user sentiment. Segment detractors and boost user retention.
Measure user sentiment.
Allow users to rate every piece of help content and measure user sentiment to improve user retention.
Improve user retention.
Fix pain points before they become a real issue. Collect feedback with in-app surveys and watch Session Replays for deeper understanding.
“User leave direct feedback for a specific element that gets directly into your inbox and integrates with tools that will help you follow up quickly!”
Nataliya Burdeynyuk
FOUNDER
“Useful especially in complex . Issues can be communicated and discussed more easily with Userback than by any other means I know of.”
Ralf Longwitz
FOUNDER
