Skip to main content


Know what users like, and what they don't.

Build products that improve user retention.

User retention

Join over 20,000 product teams improving user retention with Userback

Collect user insights.

Create NPS, CSAT and other In-App Surveys to gather ongoing user sentiment. Segment detractors and boost user retention.

Measure user sentiment.

Allow users to rate every piece of help content and measure user sentiment to improve user retention.

Improve user retention.

Fix pain points before they become a real issue. Collect feedback with in-app surveys and watch Session Replays for deeper understanding.

“User leave direct feedback for a specific element that gets directly into your inbox and integrates with project management tools that will help you follow up quickly!”

Nataliya Burdeynyuk


“Useful especially in complex projects. Issues can be communicated and discussed more easily with Userback than by any other means I know of.”

Ralf Longwitz


We’ve got the product content you need…

Micro Surveys

Webinar Micro Surveys: Small Questions, Big Impact

Uncover the potential of Userback's micro surveys to drive success for product teams in this informative webinar.

product development

Episode 10: Experimentation in Product Development: Crafting a Culture for Success

Tune in to gain valuable knowledge and practical strategies for crafting a culture of success through experimentation in product development.

Actions for PLG

10 Actions for PLG product teams

In this comprehensive guide, we delve into each of these ten key areas, providing actionable insights, best practices, and real-world examples to help product managers navigate the path towards maximizing Product-Led Growth.