Product Idea Creation & Validation

Webinar

Harnessing Real-time Insights

Enhancing feedback with targeted and relevant Widget Templates

Are you struggling to collect valuable insights from your users? Do you find it challenging to gather feedback quickly and effectively? If so, this webinar is for you!

Userback, the leading feedback and bug tracking tool, is excited to present this webinar featuring Matthew Keir, our Marketing Director, and Daniel Ray, our Customer Success Manager. They will share valuable insights on how to leverage Userback’s innovative Widget Templates to revolutionize your feedback collection process.

In this webinar, you will discover how Userback’s Widget Templates can streamline feedback collection and provide targeted, actionable insights.

Speakers: Daniel Rae & Matthew Keir

Matthew Keir – Marketing Director at Userback

Matthew Keir is a seasoned professional with a wealth of experience in the field. His extensive background has provided valuable insights into harnessing the potential of user feedback to steer businesses towards remarkable success. Matthew is a driving force behind Userback’s marketing strategies, facilitating growth and innovation.

Daniel Rae, Customer Success Manager at Userback

Daniel is a valuable member of the Userback Customer Success team. With a passion for championing customer feedback, Daniel collaborates closely with product managers, developers, and web designers, unlocking the potential of their creations.

He understands that customer insights are the key to success, and he’s here to share his knowledge on how to turn those insights into actionable improvements.

Learn more about how Userback helps you to develop and execute your Product Strategy.

Webinar Outline

The Challenges of Feedback Collection

  • Generic Feedback Forms
  • Slow Feedback Loop
  • Difficulty Capturing Context

Userback’s Widget Templates

  • EASE OF USE: Quick and Efficient Setup
  • TARGETED: Customized for Meaningful Insights
  • VERSATILITY: Adaptable Across the Web
  • ENGAGEMENT: Higher Feedback Participation

A brief summary of “Harnessing Real-time Insights –
Enhancing feedback with targeted and relevant Widget Templates”

This webinar is perfect for professionals who want to make feedback collection a breeze. With Userback’s Widget Templates, you’ll be able to shift your focus towards what truly matters: understanding and taking action based on your customers’ valuable insights.

During the webinar, you will discover how Userback’s Widget Templates can streamline feedback collection and provide targeted, actionable insights. Our speakers will show you real-life examples of how Widget Templates have dramatically increased participation rates and improved feedback quality for SaaS organizations just like yours.

Discover the ways in which Userback’s Widget Templates can assist you in:

1. Facilitating valuable feedback: Simplify the process for users to provide meaningful input through an intuitive interface.

2. Targeted feedback collection: Tailor customizable templates to align with your specific use cases, allowing for more focused feedback.

3. Real-time insights: Capture valuable data and insights with session replay, enabling you to understand user experiences as they happen.

4. Enhanced user experience: Replace lengthy interviews with an effective exploration of feedback, resulting in an improved overall user experience.

5. Streamlined feedback collection: Optimize your feedback collection process and expedite bug resolution for a more efficient workflow.