"I absolutely love Userback! It's been a game-changer for how we collect feedback and interact with our users."

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Slack Integration

Slack and Userback

Send Userback feedback notifications to Slack, and capture feedback from Slack directly into Userback. Valuable context stays where your team can act on it.

Work smarter with the Userback and Slack Integration

1. Easy to setup

Userback’s intuitive design enables effortless connection with your Slack account.

User-friendly ToolsWebsites and ApplicationsCompletely CustomizableFast and Efficient

2. Next-gen tools

Powerful user feedback tools, purpose-built for modern software teams.

Bug ReportingIssue TrackingVisual FeedbackUser Surveys

3. Built for teams

Centralize feedback and work faster across your development and customer teams.

Customizable WorkflowsTeam CollaborationTwo-way Slack IntegrationLive Notifications

How the Userback and Slack integration works

Get notified in Slack

Stay on top of feedback without leaving Slack

Receive instant Slack notifications whenever feedback is submitted or updated in Userback, complete with screenshots, videos, and metadata. View, assign, and resolve feedback directly in Slack so your team stays informed without switching tools.

Stay on top of feedback without leaving Slack

Send feedback to Userback

Stop losing feedback in Slack

Valuable feedback gets discussed in Slack every day. Bugs flagged in channels, ideas dropped in DMs, and most of it never reaches your product team. The Userback Slack App fixes that. Convert any Slack message into a Userback feedback item in one click, from any channel or DM, without leaving the conversation.

Stop losing feedback in Slack

Userback is your all-in-one user feedback platform

Everything you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.

  • Feedback Widget

    Effortlessly gather bug reports, feature requests, and general feedback directly from your users. The customizable feedback widget adapts to your needs, allowing for multiple feedback types in one place.

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  • Session Replay

    Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.

    Learn more →
  • Feedback Management

    Prioritize feedback by urgency or relevance, ensuring that high-impact issues are resolved first. Add categories, set due dates and even merge related issues for faster management.

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Userback is the bridge between our product and our users. It's not just a tool — it's an extension of our commitment to our customers.

Ash Bettridge

Founder & CEOMatilda Workspace

Matilda WorkspaceRead Customer Story

Get started with Userback today!

Start collecting feedback right away, with a quick and easy set-up.