Collect and act on bug reports
10x faster with Userback.

Userback is a visual feedback and bug tracking tool that makes it easy for users and internal teams to report bugs with full context. With features like annotated screenshots, screen recordings, and session replays, you can see exactly what went wrong, so your team spends less time investigating and more time fixing.

Users can submit bugs directly from your website or app using a simple feedback widget. They can capture their screen, highlight the issue, and leave comments—all without leaving your product. Every bug report includes technical details like browser, console logs, and user metadata to help your team debug faster.

Yes! Many teams use Userback internally during testing and QA to report bugs more efficiently. It’s faster than screenshots and spreadsheets, and it keeps all feedback organized in one place, complete with integrations into tools like Jira, ClickUp, Linear, and Trello.

It does. Session replay lets your team watch exactly what happened before and after a bug was reported, so you can replicate issues easily, even without a perfect reproduction. It’s a game-changer for understanding edge cases and fixing issues fast.

Userback focuses on context-rich bug reports. It combines visual feedback, technical data, and session replay in a single tool, so you don’t need to chase down users or guess what went wrong. Plus, it’s easy for both technical and non-technical users to submit bugs. See how Userback compares to other tools.

Yes! Userback offers a Free Plan with unlimited bug reports, which is perfect for startups or teams just getting started with bug tracking. You can upgrade anytime to unlock automation, integrations, and advanced workflows.