Looking for a better way to run surveys?
We've got your back.
One place for your product team to run in-app surveys, capture user sentiment and understand the story behind every response.
Collect fast, insightful feedback with Userback surveys
1. Flexible surveys
Create surveys tailored to your needs with customizable question types, pre-built templates, and multiple delivery methods.
2. Precise targeting
Deliver surveys at the right moment with advanced targeting, custom triggers, and user identification.
3. Works everywhere
Seamlessly integrate surveys into your website or app, trigger them based on user behavior, and collect feedback effortlessly.
Capture more user insights
Increase response rates by 40% with a seamless and engaging experience for users. Embed surveys in your site or promote them via shareable links.
- Design surveys quickly with pre-built templates
- Watch session replays for deeper insights
- Try for yourself in this interactive demo
Prevent survey fatigue
Launch repeatable, targeted surveys in your site to capture user preferences, identify pain points, and deliver valuable insights to your team.
- Control when and where surveys display
- Segment users for highly targeted surveys
- Trigger surveys on rage clicks and custom events
Try our pre-built templates. Perfect for all occasions!
Frequently asked questions
Userback is a powerful user feedback platform designed to help product teams collect and manage feedback quickly and efficiently. With our tool, you can capture visual feedback, gather user insights through surveys, organize it seamlessly, and turn it into actionable insights to improve your products, websites, and web apps. It’s designed for product managers, designers, and development teams looking to improve their user experience with real-time feedback.
Userback surveys make it easy to collect structured feedback with pre-built templates like NPS, CSAT, and CES to help you get started. You can embed surveys in your website or app, trigger them based on user actions, or share them via a direct link. With multiple question types and design options, you can gather insights on user experience, feature requests, and satisfaction. All responses are automatically organized in the Userback dashboard, where you can analyze trends and watch replays of your users’ sessions for additional context to their responses.
Userback stands out by offering features like visual feedback (screenshots and session replays), AI-powered feedback widgets, and powerful integrations with tools like Jira, Slack, and Trello. It’s not just about gathering feedback though. It’s also about taking action quickly and efficiently. You can categorize feedback, set due dates, and assign tasks to your team, all within one platform. This level of customization and integration ensures that Userback fits seamlessly into your existing workflow.
Getting started with Userback is simple! First, sign up for an account on our website. Once you’re logged in, you can customize your feedback widget to match your branding and needs. After that, just add the widget to your website or app by following our easy setup instructions. You’ll be collecting valuable user feedback in no time, and our intuitive dashboard makes it easy to manage and analyze feedback as it comes in.
Yes! Userback offers a free plan with limited features, so you can start collecting user feedback right away without any cost. The free plan allows you to try out key features, such as the feedback widget and get a feel for how the platform works. If you need more advanced features, you can always upgrade to a paid plan later. Visit our pricing page to see all plans.