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Feedback. Playback. Userback.

Collect visual feedback and bug reports from your users. Then watch session replays for actionable insights to build better products.

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User Feedback Software
User Feedback Software G2 Badges

Trusted user feedback software loved by 20,000+ SaaS product teams

Collect constant feedback

Capture continuous feedback in your product or website and always know what users think.

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Turn feedback into insights

Watch user’s sessions alongside their feedback to understand user sentiment.

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Make better decisions faster

Centralize feature requests, bug reports and surveys for faster feedback management.

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Turn feedback into insights with our user feedback software

Continuously optimize with always-on feedback.

Conduct NPS, CSAT and other In-App Surveys to measure sentiment and understand the impact of product changes via always-on user feedback.

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See exactly what your users see.

Watch Session Replays to dive deeper into user feedback and survey responses. Find issues hiding in plain site and collect more meaningful user insights.

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Simplify bug tracking and QA.

Easily find design and other issues in your product and resolve them faster with the help of Annotated Screenshots and technical metadata.

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SaaS user segments

Hear from the right users.

Create User Segments and trigger targeted surveys and feedback requests to increase response rates and capture more insightful user feedback.

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Build with confidence.

Capture feature requests and votes from your users so you can prioritize ideas and close the feedback loop with a branded Feature Portal.

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All in one place.

Collect and manage feedback in a single user feedback platform and reduce your feedback management overhead by 70%.

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User feedback software for SaaS product teams to collect more feedback and transform it into product success

“User feedback management is critical to our success. But it was slowing us down, until we discovered Userback.”
“I can’t stress enough how important it is to collect feedback from our actual users. Because that is, in my view, the most critical aspect to getting a successful application out.”
“Extremely straightforward from the end user‘s perspective – even non tech-savvy users take advantage of it to report issues or make suggestions for our platform.”
Read customer stories